How can overseas customers obtain follow-up maintenance support? Does Shenzhou provide wear parts?
2026-04-16
Shenzhou centrifuges feature a maintenance-friendly design, requiring only routine cleaning of contact parts and lubrication system checks. We offer overseas customers a 12–24 month warranty, with negotiable extensions available. During the warranty period, we provide complimentary repair parts and 24/7 technical guidance for non-human-induced failures. Shenzhou Machinery maintains a full inventory of genuine factory parts (e.g., seals, bearings, filters) at factory pricing and ships via DHL/FedEx for rapid delivery, ensuring your equipment operates reliably throughout its entire lifecycle.
Access the complete spare parts catalog and factory price list: megan@lnszjx.com
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