FAQs

We CE ,ISO Certificates

40+ EXPERIENCE ACCUMULATION
Separators and decanters from Shenzhou Separator are used in food,beverage,pharmaceutical, chemical, marine, oilfield, energy,mining, mechanical engineering and wastewater treatment etc.

Consultant services for whole machine life, 24 hours technical support by email and telephone!

We will provide one-year warrantee to make sure your machine runs consistently. We always keep certain inventory level of spare parts, which means the replacements can be shipped to you right away

Send technicians to the jobsite for guiding the installation and adjustment, training operators and finishing the check and accept together with you.

Yes, if request. But we suggest online problem solving at first. If the problem still shows we can arrange an engineer to go to your factory personally to solve the issue.

T/T, Western Union, L/C, Ali Pay, etc

Quality and experience, as evidenced by 40 patents and over 35 years of experience.

We are responsible for the installation in your country, you can also arrange your staffs to our factory to learn how to operate the machines, after purchased ,we offer English manual book and operation videos.

We have two factories,one is in Zhejiang ,one is in Liaoning ,So you can fly to Shanghai airport or Shenyang Air port.