FAQs

VR
FAQ
The target market of our brand has been continuously developed over the years.
Now, we want to expand the international market and confidently push our brand to the world.
  • FAQ
  • OEM/ODM/OBM
  • Do you have CE or ISO Certificate

    We CE ,ISO Certificates

  • Why Choose Us?

    40+ EXPERIENCE ACCUMULATION
    Separators and decanters from Shenzhou Separator are used in food,beverage,pharmaceutical, chemical, marine, oilfield, energy,mining, mechanical engineering and wastewater treatment etc.

  • Shenzhou Services:

    Consultant services for whole machine life, 24 hours technical support by email and telephone!

  • Warrantee from Shenzhou

    We will provide one-year warrantee to make sure your machine runs consistently. We always keep certain inventory level of spare parts, which means the replacements can be shipped to you right away

  • Installation and adjustment from Shenzhou

    Send technicians to the jobsite for guiding the installation and adjustment, training operators and finishing the check and accept together with you.

  • Can you offer oversea service?

    Yes, if request. But we suggest online problem solving at first. If the problem still shows we can arrange an engineer to go to your factory personally to solve the issue.

  • What's payment you accept?

    T/T, Western Union, L/C, Ali Pay, etc

  • What's your advantages compared to your competitors?

    Quality and experience, as evidenced by 40 patents and over 35 years of experience.

  • Do you have technicians for installation?

    We are responsible for the installation in your country, you can also arrange your staffs to our factory to learn how to operate the machines, after purchased ,we offer English manual book and operation videos.

  • Where is your factory? How can I visit there?

    We have two factories,one is in Zhejiang ,one is in Liaoning ,So you can fly to Shanghai airport or Shenyang Air port.

  • FAQ

    • OEM/ODM/OBM

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